Privacy Policy

Effective Date 02/10/2026

NexEra Health & Wellness ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website www.nexerawellness.com.

1. Information We Collect

We may collect personal information when you interact with our website, including:

Contact information: name, email address, phone number
Appointment requests: scheduling preferences, medical concerns you voluntarily provide
Payment information: only if paying for services online (processed securely)
Website usage data: IP address, browser type, pages visited, and time spent on pages

Note: We do not collect sensitive health information through this website unless you submit it voluntarily through secure channels.

2. How We Use Your Information

We use the information collected to:

Respond to inquiries and schedule appointments
Provide healthcare services and administrative support
Improve website functionality and user experience
Send important updates or information about our services (only if you opt-in)

We will never sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your experience, analyze trends, and track user activity. Cookies are small files stored on your device. You can manage cookies through your browser settings.

4.Sharing Information

We may share your information only in the following circumstances:

With trusted third-party service providers (e.g., secure appointment scheduling software, website hosting) to support our operations
If required by law or regulatory authorities
To protect the rights, safety, or property of our practice or others

We do not share information for marketing purposes without your consent.

5. Security

We implement administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee 100% security. Please exercise caution when submitting sensitive information online.

6. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

7. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Your Rights

You have the right to:

Request access to your personal information
Request correction or deletion of your personal information
Opt-out of marketing communications

To exercise your rights, contact us at:
Email: info@NexErawellness.com
Phone: 817-717-7294

Address: 3711 W Green Oaks Blvd. Blg. D Arlington, Texas 76107

Notice of Privacy Practices (HIPPA)

Effective 02/10/2026

This notice describes how your medical information may be used and disclosed and how you can access this information. Please review it carefully.

1. Our Commitment to Your Privacy

NexEra Health & Wellness ("we," "our," or "us") is committed to protecting your protected health information (PHI).

PHI includes any information about your health, healthcare services, or payment for healthcare that can identify you. We are required by law to:

Keep your PHI private
Give you this Notice of Privacy Practices
Follow the privacy practices described here

2. How We May Use and Disclose Your PHI

We may use and share your PHI for these purposes:

Treatment

To provide, coordinate, or manage your care
To communicate with other healthcare providers involved in your care

Payment

To bill and collect payment for services
To verify insurance coverage or process claims

Healthcare Operations

To evaluate our services and improve quality of care
To train staff and conduct audits

Other Permitted Uses

We may share your PHI without your authorization in certain circumstances, including:

As required by law (e.g., public health reporting, court orders)
To prevent serious threats to health or safety
For law enforcement purposes or government audits

3. Uses Requiring Your Written Authorization

Except as described above, we will not use or share your PHI without your written permission. This includes:

Marketing communications (unless directly related to your care)
Sale of your health information
Most research purposes

You may revoke your authorization at any time in writing.

4. Your Rights Under HIPPA

You have the right to:

Access Your PHI: Request a copy of your medical records
Request Corrections: Ask us to amend incorrect or incomplete information
Request Restrictions: Ask us to limit how your PHI is used or disclosed
Request Confidential Communications: Ask that communications be sent in a certain way or location
Request an Accounting of Disclosures: See who we have shared your PHI with outside treatment, payment, or healthcare operations

To exercise these rights, contact our Privacy Officer at the contact information below.

5. Texas-Specific Rights

In addition to federal HIPAA protections, Texas law provides extra privacy protections, including:

Certain mental health, substance abuse, and HIV/AIDS records require additional consent for disclosure
You may have rights under Texas law to access, correct, or restrict disclosure of certain health information

6. Our Duties

We are required by law to maintain the privacy of your PHI
We must provide you with this Notice
We are required to follow the terms described, and if we change them, we will update this notice and post it in our office and online

7. Complaints

If you believe your privacy rights have been violated, you may:

Contact our Privacy Officer:
Amanda Roland
817-717-7294
aroland@eccm4u.com
3711 W Green Oak Blvd, Suite. D Arlington, Texas 76107
File a complaint with the U.S. Department of Health & Human Services:
Office for Civil Rights (OCR) – https://www.hhs.gov/hipaa/filing-a-complaint/index.html

You will not be retaliated against for filing a complaint.