Privacy Policy
Effective Date 02/10/2026
NexEra Health & Wellness ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website www.nexerawellness.com.
1. Information We Collect
We may collect personal information when you interact with our website, including:
- Contact information: name, email address, phone number
- Appointment requests: scheduling preferences, medical concerns you voluntarily provide
- Payment information: only if paying for services online (processed securely)
- Website usage data: IP address, browser type, pages visited, and time spent on pages
Note: We do not collect sensitive health information through this website unless you submit it voluntarily through secure channels.
2. How We Use Your Information
We use the information collected to:
- Respond to inquiries and schedule appointments
- Provide healthcare services and administrative support
- Improve website functionality and user experience
- Send important updates or information about our services (only if you opt-in)
We will never sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your experience, analyze trends, and track user activity. Cookies are small files stored on your device. You can manage cookies through your browser settings.
4.Sharing Information
We may share your information only in the following circumstances:
- With trusted third-party service providers (e.g., secure appointment scheduling software, website hosting) to support our operations
- If required by law or regulatory authorities
- To protect the rights, safety, or property of our practice or others
We do not share information for marketing purposes without your consent.
5. Security
We implement administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee 100% security. Please exercise caution when submitting sensitive information online.
6. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
7. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your personal information
- Opt-out of marketing communications
To exercise your rights, contact us at:
Email: info@NexErawellness.com
Phone: 817-717-7294
Address: 3711 W Green Oaks Blvd. Blg. D Arlington, Texas 76107
Notice of Privacy Practices (HIPPA)
Effective 02/10/2026
This notice describes how your medical information may be used and disclosed at NexEra Health, as well as how you can access this information while ensuring patient privacy. Please review it carefully to understand our wellness services.
1. Our Commitment to Your Privacy
NexEra Health & Wellness ("we," "our," or "us") is dedicated to safeguarding your protected health information (PHI).
PHI encompasses any details regarding your health, wellness services, healthcare services, or payment for healthcare that can identify you. We are mandated by law to:
Keep your PHI private
Provide you with this Notice of Privacy Practices
Adhere to the privacy practices outlined here
2. How We May Use and Disclose Your PHI
We may utilize and share your PHI for these purposes:
Treatment
To provide, coordinate, or manage your care
To communicate with other healthcare providers involved in your care
Payment
To bill and collect payment for services
To verify insurance coverage or process claims
Healthcare Operations
To evaluate our wellness services and improve quality of care
To train staff and conduct audits
Other Permitted Uses
We may disclose your PHI without your authorization in specific situations, including:
As required by law (e.g., public health reporting, court orders)
To prevent serious threats to health or safety
For law enforcement purposes or government audits
3. Uses Requiring Your Written Authorization
Except as noted above, we will not use or share your PHI without your written consent. This includes:
Marketing communications (unless directly related to your care)
Sale of your health information
Most research purposes
You may revoke your authorization at any time in writing.
4. Your Rights Under HIPAA
You have the right to:
Access Your PHI: Request a copy of your medical records
Request Corrections: Ask us to amend incorrect or incomplete information
Request Restrictions: Ask us to limit how your PHI is utilized or disclosed
Request Confidential Communications: Ask that communications be sent in a particular way or location
Request an Accounting of Disclosures: See who we have shared your PHI with outside treatment, payment, or healthcare operations
To exercise these rights, contact our Privacy Officer at the contact information below.
5. Texas-Specific Rights
In addition to federal HIPAA protections, Texas law offers additional privacy protections, including:
Certain mental health, substance abuse, and HIV/AIDS records require extra consent for disclosure
You may have rights under Texas law to access, correct, or restrict disclosure of specific health information
6. Our Duties
We are required by law to maintain the privacy of your PHI
We must provide you with this Notice
We are obligated to follow the terms described, and if we change them, we will update this notice and post it in our office and online
7. Complaints
If you believe your privacy rights have been violated, you may:
Contact our Privacy Officer:
Amanda Roland
817-717-7294
3711 W Green Oak Blvd, Suite. D Arlington, Texas 76107
File a complaint with the U.S. Department of Health & Human Services:
Office for Civil Rights (OCR) – https://www.hhs.gov/hipaa/filing-a-complaint/index.html
You will not face retaliation for filing a complaint.
Copyright © 2026 NexEra Health & Wellness - All Rights Reserved.
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